Hold down the Windows key and type R. In the Run box, type control panel and select OK.įor Windows XP, select Add or Remove Programs. For other versions of Windows ( Vista / 7 / 8 / 8.1 / 10), select Programs and Features. If not, skip to the next section.ĭisconnect the USB cable connected to the printer or turn the printer OFF. Some versions of the printer software include an uninstall app.
Follow the instructions below for your computer's operating system. You may be able to fix some printer issues if you uninstall, then reinstall the printer drivers.